Customer Care

Item availability

Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you’ve ordered, we will notify you either via e-mail or telephone. Any changes will be reflected in your order total as well as your shipping confirmation

Shipping Orders

Orders will be sent out within 24 hours, using USPS Priority shipping - free of charge

If you have a special need, please contact us at

Return and Cancellation Policy

We offer full refunds or exchange for items returned or canceled within 7 days with receipt and tags attached

All sale items purchased are final sale, and do not merit a return or exchange for store credit

International Shipping

We do ship internationally. Please contact us at for international shipping rates

Which credit cards do you accept?

We accept the following credit cards: 

Visa, Master Card, American Express, and Discover

We do not accept checks, cash, or money orders for online purchases

Do you charge sales tax?

No, there is no sales tax in Oregon, hooray!

How do I make a return or exchange?

Please contact the store via email for returns or cancellations at

When will my store credit be issued?

Once we have received your item, your credit will be processed within 1-3 business days 

We will notify you via email

Have questions about your order?

Please send an email to, or call our Pearl District location at 503-241-5696 

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